Managed IT services
Strategic IT management that powers business momentum
Our managed IT services go beyond projects — they’re an ongoing commitment. We proactively monitor, maintain and optimise your systems to keep your operations secure, efficient and fully aligned with your business goals.
What we do
Digital infrastructure that
works harder, smarter and safer
Our managed IT services don’t just keep things running — they strengthen, secure and scale your entire digital foundation. Every service we offer is designed to reduce risk, unlock growth and deliver clarity and growth.
Cybersecurity
Proactive defence, built into every layer. We identify and eliminate vulnerabilities before they become threats — protecting your data, infrastructure and reputation with always-on security you can trust.
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Hosting
Uptime you can count on. Our high-performance hosting delivers speed, security and scalability — with proactive monitoring, automated backups and expert support that grows with your business.
Find out moreGDPR compliance
Privacy, built into every platform. We embed GDPR compliance into your digital foundations — with tailored strategies, consent tools and data controls that protect users and meet regulatory standards with confidence.
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Technical support
Problems solved before they appear. Our team monitors, maintains and fine-tunes your systems in real time — ensuring stability, performance and uninterrupted service across every digital touchpoint.
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Export consultancy
Go further, faster. We help export-ready businesses break into EU and global markets with strategic digital guidance, funding support and targeted marketing that opens doors across borders.
Find out moreGrants and schemes
Turn ambition into action. We help you tap into government and EU funding — crafting strategic applications that unlock growth, accelerate transformation, and keep your digital goals on track.
Find out moreFrom digital complexity to clarity, control and confidence
Our managed IT services don’t just support your systems — they redefine how your business performs. We bring clarity to complexity, aligning your infrastructure with your ambitions. With expert oversight, seamless operations and proactive management, you’ll reduce risk, unlock agility and stay confidently ahead in an environment that never stands still.
Greater control, with fewer surprises
Know exactly how your systems are performing — and what’s coming next. We provide complete visibility, continuous monitoring and expert reporting, so you can make informed decisions based on insight, not assumption.
Stronger foundations, smoother growth
From infrastructure to compliance, we create a resilient digital environment built to scale. With optimised systems and expert governance, you can expand confidently, reduce friction, and support long-term innovation and efficiency.
Confidence that grows over time
Ongoing management across every digital layer strengthens performance, security and resilience. As systems mature and risks are reduced, your IT infrastructure evolves into a dependable, strategic asset.
Proof behind the projects

AIB Future Sparks
Investing in young people’s futures through the Future Sparks platform
- Consultancy
- GDPR Compliance
- Paid Digital Marketing
- SEO Services
- Technical Support
- UX/UI Design
- Website Development

HRB
Transforming Ireland’s health research portal
- Consultancy
- Content Migration
- Paid Digital Marketing
- SEO Services
- Technical Support
- UX/UI Design
- Website Development

MJ Flood
A new custom brochure website
- Paid Digital Marketing
- SEO Services
- Technical Support
- UX/UI Design
- Website Development

Mizenhead and Timberland
A rock solid online platform
- Ecommerce
- Grants & Schemes
- Paid Digital Marketing
- Technical Support
- UX/UI Design
- Website Development

Matt Britton
A new website and digital marketing solution that wiped the floor with the competition
- Ecommerce
- Paid Digital Marketing
- Technical Support
- UX/UI Design
- Website Development
Explore our services
Secure, dependable and ready to adapt — your technology team
Jeff Sheridan
CEO
Michelle Rafter
Director
Norman Madden
Account Manager
Meghana Shailesh Vora
Project Manager
Roopchand Bharamgouda
Support Developer
Lubos Johanides
Lead Support Developer
Jakub Zalewski
Senior Support Developer
Richard Domegan
Head of Operations
Inaki Castellet
Head of Project & Account Management
Fionualla Mahon
Head Of Project Management
What our clients are saying about us:
Explore our blog
A curated collection of design-focused articles — for a deeper dive.
FAQs
A quality hosting setup includes more than just server space. You need automated daily backups, SSL certificates, uptime monitoring, version control, server-side caching, and ongoing patching for CMS platforms like WordPress. At Matrix, we provide all of this — plus proactive performance optimisation and direct access to technical support, so your infrastructure is secure, fast and future-ready.
GDPR compliance requires more than a privacy policy. It involves transparent data collection (via cookie consent tools), clear user rights (access, correction, deletion), secure storage of personal data, and audit trails for processing activity. Matrix helps clients embed these measures by implementing compliant plugins, cookie banners, data mapping, and workflow guidance — making sure privacy is baked into the build.
Ongoing IT support should include real-time monitoring, quick response to technical issues, regular software updates, and detailed reporting. Many providers stop at break/fix support. We go further — offering preventive maintenance, performance checks, scalability planning, and security alerts to avoid costly surprises and ensure long-term stability.
At a minimum: a web application firewall (WAF), SSL encryption, secure admin access, regular security audits, and malware scanning. For higher-risk industries, intrusion detection, penetration testing, and encrypted backups are critical. Matrix layers in these protections as standard — and tailors additional defences based on risk level and compliance needs.
Yes — many Irish SMEs miss out on the Trading Online Voucher (TOV), which offers up to €2,500 towards digital improvements. Others may be eligible for Enterprise Ireland or EU-funded schemes for e-commerce, cybersecurity, or export readiness. Matrix helps businesses identify these opportunities, craft compelling applications, and deliver the required digital outcomes to unlock funding.