Your Social Media presence for sales is continuously evolving: from the way that users interact with brands on the platform, to the algorithm changes that keep digital marketers on their toes. It’s difficult to figure out what can help your business transform followers into sales. If you have noticed a lack of growth, or a drop in followers on your brand’s page it may be time to ask yourself if you are talking to your followers or talking at them.
Take some time to reflect on your past creative digital marketing strategies on the various platforms that you use. Was your Twitter strategy more successful than your Facebook? Or has LinkedIn been helping you bring in the most relevant business? The first thing you should do is take a step back and look at what content is posted on each platform, analyse the interactions with clients and find where there is room for improvement.
The sales funnel is a classic representation of how consumers are converted into making a purchase. This is a valuable tool in optimising your Social Media presence for Sales. It is crucial to understand the importance of the Awareness and Familiarity stage in the process. Through engagement and quality content individuals will become familiar with a brand enough to be pushed towards the Consideration stage.
Arguably, you cannot expect everyone who is in the Awareness or Familiarity stage to make a purchase when optimising your social media branding. Using the ‘social’ in Social Media is a valuable tool in increasing awareness, engagement and building trust with your followers. Finally, once you build that trust, then Consideration can bring followers to a transaction. Respect your audience and ensure that user experience is at the forefront of your strategy to help create a successful customer experience.
Need help optimising you creative digital marketing strategy for your brand or business on Social Media? We have a full team in house at Matrix Internet to help. Contact us today.
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By Angela Bruni
By Rakky Curvelo
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