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Shopbox: Evolve your online business with AI-powered personalisation

Are you fed-up watching potential customers endlessly browse your website without pulling the trigger? The world of eCommerce is a battlefield for online retailers and in this fiercely competitive marketplace, only those who harness the latest technologies will truly thrive. That’s where Shopbox comes in — a revolutionary AI platform that’s transforming online shopping. As a proud partner of Shopbox AI, Matrix Internet is at hand to help you leverage this innovative technology and stay one step ahead of the game.

Bringing the in-store experience online

Co-founded by Irish tech gurus Alan Gormley and Tariq Zaki, Shopbox is a unique solution to the impersonal nature of eCommerce, bridging the gap between the in-store and online shopping experiences. By developing intelligent online shop assistants, Shopbox guides customers as they browse your website, offering hyper-personalised recommendations based on an understanding of what the customer is looking for — just as a good shop assistant would do.

The Shopbox effect: huge boost in conversions, many happy returns

Well-known brands like Schuh and Eason are some of the heavyweight clients already seeing significant increases in their conversion rates, with visitors to their online stores considering up to five times as many products and their conversion rates more than tripling, and it’s all down to the AI at the heart of Shopbox.

So what’s their secret? Well, Shopbox makes it feel (deceptively) simple. Shopbox seamlessly integrates into your website — with just a line of code or the addition of a simple Shopify add-on, your online store will instantly benefit from the power of AI-driven personalisation. New customers are presented with products that are trending, but from their first click, they are creating a non-invasive, individually curated shopping experience that will keep them engaged and coming back for more.

Matrix recently had a first-hand demonstration by Alan Gormley and Shopbox’s Head of Marketing, Colin Marsh, and we can testify that website integration is seamless. Alan also gave us a great comparison with an eCommerce site not yet using Shopbox, which instead uses traditional ‘product recommenders.’ These are cumbersome to set up and need continuous maintenance to function. But none of this is necessary with Shopbox as the AI-driven backend eliminates the need to get bogged down in the technicalities. Once Shopbox has access to the product feed, the AI takes care of all the work in real time, with brilliant results. This really is a ‘set it and forget it’ platform!

Some key benefits of adopting Shopbox

  • Hyper-personalised product recommendations tailored to each visitor, based on unique real-time shopping behaviour of customers.
  • Big increase in conversion rates, with retailers reporting a three-fold boost
  • Enhanced customer engagement, with visitors considering five times more products
  • Easy implementation, with just a line of code
  • AI-driven backend, saving time on product categorisation, cataloguing updates and online merchandising
  • Ongoing innovation and future expansion into email campaigns and chat
  • Non-invasive browsing experience. Shopbox won’t follow your customers around other sites, meaning your customers’ data remains your data.

Digital Impact of the Year 2022

Shopbox is a game changer but don’t just take our word for it. In March 2023, the company achieved another milestone by winning the prestigious Digital Impact of the Year 2022 award at the National Digital Awards ceremony in Dublin. The accolade recognises organisations that showcase the effectiveness of their digital products or services, creating measurable and meaningful impact for the clients who use them. CEO Alan Gormley was understandably proud of the honour, saying: “This award means so much. As a company that supports the online retail sector exclusively, being recognised as the best amongst companies across all sectors of the digital economy is amazing.”

And the accolades keep coming, with Shopbox AI just announced as a nominee for the 2023 Global Business Tech Awards, for Tech Company of the Year, Small – the sole Irish company to receive this recognition.

The future of Shopbox: innovation and expansion

It’s anything but ‘job done’ for the brains behind Shopbox. The platform is always evolving and key to its growth and ongoing success will be continuous innovation. There are imminent plans to open up its API to email campaigns and chat based on anonymous product interactions and profiling. For its founders, remaining at the cutting edge of ecommerce technology is essential to providing their clients with the tools they need to stay ahead of the competition.

Matrix Internet and Shopbox AI — growing together

Having seen the disruptive and transformative power of Shopbox firsthand, and its impact on the online shopping experience, Matrix Internet is very excited to grow our partnership at home in Ireland and further across Europe. Our successful launch of Shopbox on Foxford’s eCommerce site has brought a threefold increase in revenue for the homeware retailer. But this is just the beginning.

With Shopbox’s award-winning technology and Matrix Internet’s expertise, your business too can grow and succeed in a challenging and ever-evolving digital landscape. Have a chat with us and we can talk about turning those browsers into loyal, paying customers.

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