For many agencies, launch day is the finish line. For Matrix Internet, it’s just the beginning.
We understand that the true value of a digital platform—whether it’s a website, app, CRM, or custom tool—unfolds after go-live. Your users start interacting with it. Your business grows. Priorities shift. And what worked perfectly at launch might need to adapt six months later.
That’s why Matrix offers ongoing, proactive support and digital growth partnerships—not just bug fixes, but continuous improvement.
Matrix clients benefit from a structured post-launch support program, including:
Technical monitoring and uptime assurance
Performance optimisation (speed, load balancing, etc.)
Error and bug resolution with guaranteed SLAs
Security patching and platform updates
Backup management and recovery testing
We don’t disappear after go-live. You’ll have a dedicated point of contact and a team that knows your platform inside out.
Your business doesn’t stand still—and neither should your digital platform.
Matrix provides ongoing UX, SEO, and feature optimisation, including:
User behaviour analysis (e.g., heatmaps, session recordings)
CRO (conversion rate optimisation) suggestions
SEO audits and content updates
Design tweaks based on real-world feedback
New feature scoping and release planning
Our team actively looks for ways to enhance your investment, not just maintain it.
Think of us as a long-term digital partner, not a vendor. Clients often work with us across:
New platform phases and feature releases
Product roadmapping and planning
Technical audits and consultations
Team training and handover support
We’re here to help you align your digital platform with new business goals, user demands, or market changes—every step of the way.
Post-launch, regulatory compliance and data protection become even more critical. Matrix ensures your platform continues to meet:
GDPR and data handling obligations
OWASP and industry-standard security best practices
Accessibility guidelines (WCAG) as laws evolve
User permission and privacy policy updates
You don’t have to worry about staying compliant—we help you stay ahead.
We believe in transparency, responsiveness, and regular check-ins. With Matrix, you get:
Quarterly (or monthly) performance reviews
Proactive recommendations
Open communication channels
Documentation of all updates and activities
Support is not reactive—it’s a relationship.
Matrix has worked with clients for 5, 10, even 15 years—supporting them as they grow, pivot, or replatform entirely. Our team scales with your needs:
From basic maintenance to complex re-architectures
From one site to a full product suite
From local reach to international presence
We’re in it for the long haul—just like you are.
Many agencies celebrate a handover.We stay on the journey.
At Matrix Internet, we don’t just build digital platforms—we help them evolve, perform, and grow long after go-live. If your current partner vanishes after launch, it’s time to expect more.
Let’s make your next phase your best yet.
By Iñaki Castellet Hernández
By Conor McCaffrey