LGFA
Getting the ball rolling with an integrated grant system.
With the 2019 All-Ireland Senior Ladies’ Football Championship final playing to a record number of fans for the seventh consecutive year, it’s clear that women’s GAA has come a long way. The three associations — the Camogie Association, Ladies’ Gaelic Football Association and Women’s GAA Player Association (WGPA) — have moved to foster a more unified approach to women’s GAA, and Matrix helped them get the ball rolling by creating an integrated grant management system.
LADIES GAELIC FOOTBALL ASSOCIATION
The brief
Beyond the record-breaking Croke Park crowds, the new grant management system had to simplify the grant applications for hundreds of grass-roots clubs nationwide, and Matrix has delivered a vastly more efficient, automated process.
Previously, clubs applied through the post and the sporting bodies manually recorded their data in spreadsheets. But claims are now managed via a central online platform, and all administrative tasks are carried out in a few clicks, where possible.
Project overview
The migration of paper-based and Excel processes to the cloud adds greater security, and the new system automates notifications. It also guarantees maximum flexibility when generating reports, through fully configurable exports.
Key Features
- Fully online application process with automatic notifications and reminders — removing the ambiguity of post claims;
- Automatic checks of adherence to rules, thresholds, etc, to reduce application errors;
- Application reviews and feedback collection;
- Online management of supporting documentation.
Goals
A system that combines a user-friendly application process with powerful and efficient administration functionality.
- Automate existing manual process;
- Bring paper-based workflow online;
- Improve efficiency by automating reminders and notifications;
- Maintain a full audit trail of all actions;
- Allow for flexible reporting.
Process
Fully automated system with User Experience (UX) and efficiency at its core.
- Discovery workshop to understand the needs and pain points of all users on both sides of the application process;
- User Interface (UI) design;
- Development of a bespoke system, followed by extensive testing;
- Training of main user groups and creating user-guide documents and videos;
- Proactive support after deployment.
Impact
A powerful fully-integrated system to unite the three sporting bodies.
- Vastly improved process for applicants and sporting bodies;
- Increased efficiency and reduction of human error on both sides of the application process;
- A new central portal for the three organisations to advance development.
- A dataset that now allows the GAA to get an overview of various aspects of their funding programme.
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